Understanding Your Users

Author: Kathy Baxter
Publisher: Morgan Kaufmann
ISBN: 0128006099
Size: 48.91 MB
Format: PDF, ePub
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You will find brand new case studies from leaders in industry and academia that demonstrate each method in action. This book has something to offer whether you are new to user experience or a seasoned UX professional.

Observing The User Experience

Author: Mike Kuniavsky
Publisher: Morgan Kaufmann
ISBN: 9781558609235
Size: 56.57 MB
Format: PDF, Kindle
View: 125
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With the broadest coverage of user research techniques available, this book has in-depth coverage of 13 usability research techniques, and gives readers the tools and confidence to perform user research on their designs.

How To Give Your Users The Lis Services They Want

Author: Sheila Pantry
Publisher: Facet Publishing
ISBN: 1856046729
Size: 54.88 MB
Format: PDF
View: 4437
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Readership: This book will help any library or information professional anywhere to take a fresh look at this important area and to tackle it in their organization, so as to ensure that their users will always obtain exactly what they want.

Designing Web Sites That Work

Author: Tom Brinck
Publisher: Morgan Kaufmann
ISBN: 9781558606586
Size: 32.33 MB
Format: PDF, Docs
View: 7228
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After your first brush at defining your audience, you need to do research on what
your audience is really like and what they need. You can find statistics about your
users from a wide variety of marketing resources including the Census Bureau,
industry analyses, and online surveys. If the information is not available, you'll
want to conduct your own surveys and user interviews. Even when information is
available, you'll often need to develop a more detailed understanding of your

Ux For Dummies

Author: Kevin P. Nichols
Publisher: John Wiley & Sons
ISBN: 1118852796
Size: 71.12 MB
Format: PDF, Docs
View: 4891
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All content within an experience should have a purpose and must be meaningful
in helping a user achieve a task. Digital content must be written for “scanability,”
understanding that most users digest written content on a screen quickly, and
oftentimes without reading the full page. ... You should know your users — those
who interact with your product, service, brand, company, or all of the above via a
digital interface — as well as you know your best friends (or even better). This
means ...

Developing Quality Technical Information

Author: Michelle Carey
Publisher: IBM Press
ISBN: 0133119025
Size: 31.65 MB
Format: PDF, ePub, Mobi
View: 7123
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Before you write anything, you must understand your users: their skill levels, their
challenges, and their environment. When you write information, you need to build
on the users' knowledge and speak the users' language while also considering
the needs of people with disabilities (including limited vision, mobility, or attention
), an aging population, nonnative language speakers, and others with learning
challenges. You can observe users as they work, interview them, or survey a set
of ...

Online Marketing Revealed

Author: Patricia Brusha
Publisher: A Couple of Chicks Marketing
ISBN: 1425187471
Size: 23.68 MB
Format: PDF, Docs
View: 3982
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... forums we use to continually enhance our own education, and of course, the
various stories we have heard along the way. The concepts covered in this book
outline the basic steps to getting started with online marketing. Each topic
discussed is important to building a solid online presence for any business. Each
website has a unique product or purpose and unique users. We recommend
starting at the beginning by understanding your users and how they navigate
through the web.

101 Ways To Really Satisfy Your Customers

Author: Andrew Griffiths
Publisher: Allen & Unwin
ISBN: 9781865087443
Size: 52.99 MB
Format: PDF, ePub, Docs
View: 5552
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Lots of practical tips to help you and your staff deliver excellent customer service, ensuring your existing customers keep coming back and new customers are attracted to your business.